TECHNICAL ASSISTANCE WORLDWIDE
AWM machines are designed to minimise operating and maintenance costs.
At the same time, AWM takes care of its customers and guarantees fast and reliable service and support.
To better assist our customers and guarantee a faster and more reliable service, Schnell Wire & Mesh and AWM customers have been provided a new centralised and dedicated service team.
This team of highly qualified staff and skilled technicians will be able to answer any questions and provide technical solutions on Schnell Wire & Mesh and AWM machines and plants.
For technical assistance:
Tel.: +39 0721 8787392
support@schnellgroup.com
For Spare Parts:
Tel.: +39 0721 8787559 (SWM Division)
Tel.: +39 0432 780364 (AWM Division)
spareparts@schnellgroup.com
The service guarantees:
- Call centre service for telephone support at any time on Schnell Wire & Mesh and AWM machines and plants.
- Skilled technicians: Schnell's skilled technicians, with their many years of experience and continuous training, can answer any questions and provide solutions on Schnell Wire & Mesh and AWM machines and plants;
- Warranty and post-warranty maintenance of Schnell Wire & Mesh and AWM plants and machines;
- Original and certified spare parts: Schnell and AWM have a large spare parts warehouse to quickly meet any request for the replacement and components maintenance of Schnell Wire & Mesh and AWM machines;
- Training programmes for technicians and operators on Schnell Wire & Mesh and AWM machines.
