Remote Assistance

Schnell is able to monitor its machines remotely, OPERATING in REMOTE ASSISTANCE, thanks to its internet connection.

Such assistance gives the customer many advantages in terms of time and costs.


By working in remote assistance you can:

- operate on the machine within a very short time laps reducing any machine downtime
- fast operations also on plants far away from Schnell assistance center; 
- avoid the on-site technician interventions and costs

Should the intervention of a technician still be necessary, with the remote assistance you can identify the problem before the technician’s departure, making the intervention quicker and more effective.

Possible remote assistance interventions are: 

_ Machine Diagnostics
_ Error analysis
_ Analysis on the machine functionality
_ Software updates

For more information on Schnell remote assistance service, fill in the forms and our Assistance Center will contact you.